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WARRANTY / GUARANTEE
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Date : 7/1/2009
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WARRANTY / GUARANTEE
Pollution Control Products, Inc. (PCP) is devoted to providing unrivaled customer service and technical support to our customers. We guarantee our products and will stand behind them. The manufacturers and supply chain we embody are the best in the business. We guarantee that our products are of the highest quality in workmanship and detail. If you obtain a faulty product, or one that does not work as promised, please call our Customer Service Department at 772-646-0597 and we will take immediate action to resolve the issue. We promise to do our best to make sure that you are absolutely satisfied with your product. Apart from anything stated in this paragraph, all guarantees of PCP are limited by and subject only to the conditions of the LIMITED WARRANTY STATEMENT set forth below.
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PURCHASING AND SALES
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Date : 7/1/2009
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PURCHASING AND SALES
PCP reserves the right to call for certification confirming the Customer’s identity and to validate same, before any order is accepted by PCP. Ownership of a PCP product catalogue or contact to the website or assorted other literature materials does not comprise the right to procure goods or services from PCP. PCP reserves the right to revise, amend, or change all published work without notice. All prices are subject to change without notice. All sales are subject to these terms and conditions. The Customer concedes that until it is confirmed and accepted by PCP, an order may not be accepted and no binding contract exists between PCP and the Customer. PCP reserves the right to annul or withdraw any order if it is in violation or determined to be in violation of any U.S. laws or regulations principal to export transactions. Sales to certain persons or entities may be banned under applicable regulations of the U.S. Treasury Department.
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TERMS OF SUPPLY
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Date : 7/1/2009
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TERMS OF SUPPLY
All purchase orders for products offered by PCP are subject to recognition of acceptance of the order by PCP. By placing an order with PCP, the Customer has agreed to and accepted PCP’s Terms and Conditions. No alterations of the terms and conditions by the Customer shall be binding upon PCP unless explicitly agreed to in writing by PCP. If the Customer suggests terms and conditions in a purchase order or other communications that are divergent to the applicable terms and conditions herein, PCP's acceptance of any such order shall not be interpreted as consent to any of the terms and conditions projected by the Customer, and will not constitute a waiver by PCP of any of the terms and conditions pursuant to which this contract is made. The terms herein the terms and conditions will administrate all purchase orders accepted by PCP, unless other varying terms are particularly agreed to in writing and countersigned by PCP.
THESE TERMS AND CONDITIONS SHALL COMPRISE THE COMPLETE AGREEMENT BETWEEN PCP SUPPLIER AND THE CUSTOMER, AND SHALL BE PRESIDED OVER BY AND INTERPRETED ACCORDING TO THE INTERNAL LAWS OF FLORIDA AND THE FEDERAL COURTS OF THE UNITED STATES OF AMERICA. THE RIGHTS AND RESPONSIBILITIES OF THE PARTIES HEREUNDER SHALL NOT BE GOVERNED BY THE REGULATIONS OF THE 1980 U.N. CONVENTION ON INDENTURES FOR THE INTERCONTINENTAL SALE OF GOODS.
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SALES PRICES
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Date : 7/1/2009
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SALES PRICES
All published sales prices do not include shipment, taxes and/or duties, handling fees, and are publicized in U.S. Dollars and must be remunerated in U.S. Dollars. For products that are destined for delivery outside of the U.S., charges and fees may vary. PCP reserves the right to charge the correct price of a product in the event of a publishing inaccuracy. PCP works industriously to uphold pricing but it is subject to change in accordance with pricing of market sensitive commodities and market circumstances. Therefore, any and all listed or published prices are subject to alteration without notice. Prices for large volumes of products or other items not listed on our website or found in our publications are accessible by request. Please contact our Sales Specialists for an estimate on these items. Supplementary charges and fees may apply in the occasion that the sale to a specific destination necessitates an export license.
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IMPORT FEES, DUTIES AND SALES TAX
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Date : 7/1/2009
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IMPORT FEES, DUTIES AND SALES TAX
The Customer assumes all responsibility for, and guarantees payment absolutely for compensation of, any and all pertinent taxes, fees, licenses, import duties, unforeseen charges or expenses regarding sales tax or customs fees that may be applicable. Florida: State and local sales tax will be applied to items sold to customers in Florida if no sales tax exemption certification has been provided. Items sold outside of Florida are subject to local, state, and federal laws and is the responsibility of the Customer.
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PAYMENT TERMS
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Date : 7/1/2009
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PAYMENT TERMS
Payment for all shipping must be done prior to shipping unless particularly agreed to in writing. Payment may be made to PCP via credit card, Net 30 1.5%, check (drawn on a domestic bank only), wire transfers, or by irrevocable letter of credit provided by a U.S. bank and subject to PCP sanction of the terms of the letter of credit. All payments are to be made in U.S. Dollars. All fees associated are the responsibility of the Customer.
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CREDIT ISSUANCE
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Date : 7/1/2009
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CREDIT ISSUANCE
The Customer agrees that any credit balances issued will be applied within (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY REMAINING BALANCE WILL BE SUBJECT TO ANNULMENT, AND PCP SHALL HAVE NO FURTHER RESPONSIBILITY.
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FREIGHT POLICY, SHIPPING, AND DELIVERIES
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Date : 7/1/2009
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FREIGHT POLICY, SHIPPING, AND DELIVERIES
All delivery dates are estimated. PCP cannot be held accountable for the delivery of the supplies in the exact time period stated. The delivery phase shall begin from the time that PCP has confirmed receipt of completed conditions and/or applicable documents required to effect shipment, including compensation in full in advance, any applicable export permits, any certification or import licensing required by the destination port, exchange permit, shipping directions, etc. The Customer shall become responsible for all risk of loss or damage for products and title to products when the products are made accessible to the Customer at the PCP elected factory or warehouse site or upon discharge and collection to the Customer’s freight forwarder or chosen carrier in the U.S., as indicated by the Customer. PCP will have satisfied its commitment under the shipping terms specified herein, upon such release to the Customer. The Customer shall be responsible for obtaining insurance, export authorization and for the handling of all other paperwork. If a product is damaged in transfer, the Customer must file a claim exclusively with airline, carrier, vessel and/or insurance company, and PCP cannot be held liable. Additional terms and conditions may apply to certain export orders, at the sole discretion of PCP.
All international shipping terms shall have meaning set forth in the Uniform Commercial Code (the "UCC") for domestic sales or in INCOTERMS 2000, as published by the International Chamber of Commerce, Paris, France for international sales. The Customer must be responsible for shipment specifications, including method and route of shipment, unless other arrangements are specifically agreed upon with PCP. PCP can upon request quote prices for insurance and/or freight. All shipping and insurance costs will be assumed by the Customer. Notwithstanding the latter or the provisions of the UCC or INCOTERMS, title to the goods, and all accessions to or products of the goods, shall remain with PCP until payment of the purchase price is made in full by the Customer (including any freight costs, if applicable) In the event that PCP and the Customer have agreed to any changes to the payment terms hereof, or the funds advanced by the Customer (do not) clear after the product has been released to the Customer’s designated carrier, the legal title to the goods shall be deemed by law to pass to the Customer at the time such delivery. The Customer hereby grants, and by acceptance of the products shall be deemed to have granted, to PCP a first security interest and charge in all goods so delivered to secure payment of the purchase price and other amounts including shipping fees, sales tax, import or export licenses and other fees not included owing by the Customer hereunder in connection with the sale in question. PCP may reclaim any products delivered to the Customer or in transit if the Customer shall fail to make payments when due. PCP reserves the right to make delivery in installments; and all such installments, when separately invoiced, shall be paid for when due per invoicing, without regard to subsequent deliveries. Delay in delivery of any installment shall not relieve Purchaser of its obligations to accept remaining deliveries.
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INSPECTION AND ACCEPTANCE
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Date : 7/1/2009
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INSPECTION AND ACCEPTANCE
Claims for damage or errors in shipping must be reported within one (1) business day following delivery, by the Customer. The Customer shall have five (5) business days from the date the Customer receives any products to inspect such products for defects or nonconformance which are not due to damage, shortage or errors in shipping and notify PCP of any such defects, nonconformance or rejection of such products. Shortage claims or other such errors must be made supplied in writing to PCP within five (5) business days after receipt of shipment, and failure to do so or to give such notice shall constitute unqualified acceptance and a waiver of all such warrantees or guarantees by the Customer. After such acceptance, the Customer shall have no right to reject the products for any reason or to revoke acceptance. The Customer hereby agrees that five (5) such business days is a reasonable amount of time for inspection and revocation. The Customer shall have no right to order any modifications to any product previously ordered by the Customer or its representatives or cancel any order without PCP's written consent and payment to PCP of all charges, expenses, commissions and reasonable profits owed to or incurred by PCP. Specially fabricated or custom products may not be canceled or returned in any case and no refund will be made. The exclusive remedy for damaged merchandise said to be defective in craftsmanship or material will be the replacement of the product subject to the manufacturer's inspection and warranty and subject to the terms of the LIMITED WARRANTY set forth below.
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LIMITED WARRANTY STATEMENT
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Date : 7/1/2009
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LIMITED WARRANTY STATEMENT
PCP'S exclusive warranty, if applicable, is that provided by the product’s manufacturer. PCP makes no express or implied warranties. PCP disclaims any and all express or implied guarantees, whether implied by operation of the law or otherwise, including, but not limited to, all implied warranties of use. Warranty will not apply if any products are altered or modified in any way after delivery, by the Customer. In no event, nor under any circumstances will PCP be liable for personal injury or property damage or any other damage, loss, cost of repairs or incidental, punitive, special, consequential, or liquidated damages of any kind, whether based upon warranty, guarantee, contract, strict liability, negligence or any other cause of action arising in connection with the manufacture, sale design, transportation, installation, use, or repair of the products sold by PCP. The Customer hereby acknowledges and agrees that under no circumstances, nor in any event, shall the liability of PCP, if any at all, exceed the purchase price of the product. No additional allowance will be made for expense or labor of repairing or replacing defective goods, or workmanship or damage resulting from the latter. PCP’s sole liability shall be limited to repair, replacement, credit, or refund; at PCP’s sole discretion of products returned to PCP by the Customer. PCP makes no guarantees to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act.
A Material Data Safety Sheet (MSDS) is required for ALL liquid containment products for approval of contact times. The factory laboratory will issue a certificate of conformity which indicates approval status based on the data from the MSDS. Should formal approval not be requested along with an MSDS, then PCP provides no warranty for materials.
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RETURNS
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Date : 7/1/2009
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RETURNS
All returns must be authorized by PCP. If you would like to return a product, please contact Customer Service at (772) 646-0597 for directions. Any unused goods that are stocked by PCP may be returned within 30 days for refund, exchange, or credit. The Customer is responsible for any and all shipping costs both ways. A restocking charge of 20% will be applied for returns after 30 days and up to 90 days from the shipping date. Any goods returned after 90 days from ship date will not be accepted. The Customer may return a product ONLY if it is in new condition, suitable for resale in its original, undamaged packaging and containing all of its original parts. The product cannot have been used, modified, repaired, altered, damaged, installed, or reconditioned in any way. The Customer will be charged a deduction for any goods that are not returned in this condition, not to exceed the cost of putting the product in a salable condition. Items that are not kept in stock will be returned only if the Manufacturer agrees to the return. No refunds will be made on any product that is custom, specially manufactured, or built to order. PCP reserves the right not to accept any return which is not in compliance with the above. Any products that are returned without the proper PCP issued authorization form may result in your credit being denied or delayed. All products must be returned with duties or taxes paid (if applicable), prepaid freight and no COD or Freight Collect shipments will be accepted.
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DESCRIPTIVE LITERATURE, CATALOGUES, WEBSITE, ETC.
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Date : 7/1/2009
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DESCRIPTIVE LITERATURE, CATALOGUES, WEBSITE, ETC.
Although PCP has used great lengths to illustrate and describe accurately the goods in all illustrations, descriptions, photographs, articles, catalogues, website design, and literature, they are a general representation of the products. Any descriptions and illustrations of products are for the use of identification only and do not imply or express in any way a warranty affirmation of fact that the products will conform to their respective illustrations or descriptions. PCP expressly disclaims any warranty or affirmation of fact, express or implied, other than as set forth in the Warranty Statement above. PCP reserves the right to change or make substitutes in design, specifications or materials, which are an improvement or necessary due to regulations or priorities established by governmental authority or resulting from non-availability of materials from suppliers.
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PRODUCT SUITABILITY
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Date : 7/1/2009
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PRODUCT SUITABILITY
PCP cannot guarantee compliance with important individual laws, regulations governing sales, codes, construction or installation regulations, etc., for all the various countries and localities that we service; and PCP cannot be held responsible for the use or installation of products purchased from PCP. The Customer assumes responsibility for compliance with all applicable laws, regulations, and standards in the countries to which the goods will be shipped, sold and used. Please review the product application and local codes, laws and regulations before purchasing a product from PCP to be sure that the product, installation and use will comply with local laws. The Customer is responsible for applying for and obtaining any permits and inspections required for the installation and/or use of products at their own expense. Any recommendations made by PCP concerning compliance, use, design, installation or operation of the products cannot be construed as representations or warranties, expressed or implied and shall not impose any liability upon PCP.
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INDEMNIFICATION & HOLD HARMLESS
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Date : 7/1/2009
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INDEMNIFICATION & HOLD HARMLESS
PCP shall not be held liable for damages or loss to the Customer or any other person(s) due to improper installation or application of the products. The Customer shall defend, indemnify and hold harmless PCP and its owners, agents and employees against any loss, damage, claim, suit, liability, judgment or expense. The above statement is including, without limitation to, attorney's fees, or liability arising in connection with or out of any injury, death or disease of persons, or loss or damage to property or the environment, or violation of any applicable laws or regulations resulting from, or in connection with, the sale, transportation, installation, use, or repair of the products by the Customer. PCP is not liable for the violation of the proper use of information, designs, services or other work supplied to the the Customer, whether caused by the concurrent and/or contributory negligence of the Customer, PCP, or any of their owners, agents, employees or suppliers. The obligations, indemnities and covenants contained in this paragraph shall survive the fulfillment or termination of this transaction.
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EXCLUSION OF CONSEQUENTIAL DAMAGES
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Date : 7/1/2009
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EXCLUSION OF CONSEQUENTIAL DAMAGES
PCP cannot be held responsible or liable for penalties (including administrative penalties), special or punitive damages for lost profits or revenues, loss or damage from use of products to any associated equipment, cost of capital, facilities, property or services, bodily or emotional injury or loss of life, downtime, shut-down or slowdown costs, spoilage of material, or for any other types of economic loss not herein described arising from the use of a product sold to the Customer.
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PRINCIPAL PARTY, DOCUMENTATION, AND EXPORT PACKAGING
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Date : 7/1/2009
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PRINCIPAL PARTY, DOCUMENTATION, AND EXPORT PACKAGING
THE CUSTOMER shall bear any additional expenses required to satisfy packaging specifications or requirements, as product prices include only PCP's standard commercial packing and is not meant to cover costs depending on whether the shipment is made by air or ocean. It is specifically agreed that the Customer shall be the foreign principal party in interest and/or that its freight forwarder shall act as the Customer’s agent in such capacity for Export Administration Act or other applicable purposes; and the Customer and freight forwarder shall assume responsibility for all export or routed transactions documentation. PCP cannot be held responsible for any failure of the Customer or the freight forwarder to produce shipping documentation. At PCP’s discretion, the Customer or its freight forwarder may be required to provide copies of any export, shipping, or import documentation prepared by the Customer or its freight forwarder related to sales issued to them by PCP.
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EXPORT REGULATIONS AND CONTROLS
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Date : 7/1/2009
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EXPORT REGULATIONS AND CONTROLS
The Customer represents and guarantees that it is not associated with, or a part of any organization on the United States Department of the Treasury's Office of Foreign Assets Control lists; the U.S. Department of Commerce's Bureau of Industry and Security's Denied Persons List; or Unverified List;, Specially Designated Global Terrorists, Specially Designated Nationals, Specially Designated Narcotic Traffickers-Kingpin, Specially Designated Narcotics Traffickers, or Specially Designated Terrorists List; or the U.S. Department of State's Designated Foreign Terrorist Organizations, or Debarred Persons List; Embargoed Countries list, or is subject to a denial order issued by the U.S. Department of Commerce. The Customer is responsible to comply with any and all relevant laws and regulations of governmental agencies, including but without limitation to all applicable export control laws of the United States or other governing agencies or their successors.
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U.S. FOREIGN CORRUPT PRACTICES ACT
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Date : 7/1/2009
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U.S. FOREIGN CORRUPT PRACTICES ACT
The Customer acknowledges that there is no agency relationship, express or implied between it and PCP, and further ascertains that it has not paid, agreed or offered to pay, authorized cause to be paid, directly or indirectly, capital, funds, currency or anything of value to any foreign official (as defined in the U.S. Foreign Corrupt Practices Act), in association with the purchase and re-sale of the products prepared.
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NO AGENCY RELATIONSHIP
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Date : 7/1/2009
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NO AGENCY RELATIONSHIP
PCP acknowledges that there is no agency relationship between itself and the Customer. Nothing interpreted or enclosed in these Terms and Conditions shall be taken to mean to create a joint venture, dealership, partnership, reseller, agency, employment or joint business enterprise relationship. Without limitation to the aforementioned, the Customer is not certified to make, shall take no actions, any representations for, or which are binding to, PCP.
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COUNTRY OF IMPORTATION AND ANTI-DIVERSION
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Date : 7/1/2009
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COUNTRY OF IMPORTATION AND ANTI-DIVERSION
The Customer represents that it is acquiring products from the US and importing them to the country specified in the Customer and PCP's documents. The Customer agrees that the goods will be shipped to the specified destination in acquiescence with the laws of such destination and the U.S., and that there cannot be re-export or distraction from such specified destination contrary to such laws. Any wares, software, and technology will be exported from the U.S. in accord with the Export Administration Act policies and other pertinent regulations. Diversion contrary to U.S. law is forbidden. If requested by PCP, the Customer shall provide certification satisfactory to PCP verifying release at the designated country. The Customer further consents to inform PCP at the time of order of any NAFTA or other special certification, packaging or product labeling or marking, but PCP shall not be accountable for providing any such certification, packaging, marking or labeling other than such documents as are compulsory under United States export laws and policy for export, unless PCP explicitly agrees to do so.
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PERMITS, EXPORT PERMITS
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Date : 7/1/2009
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PERMITS, EXPORT PERMITS
The Customer shall be accountable for any supplementary costs that PCP may incur, if required by U.S. law, in association with obtaining any export licenses or other official authorizations that may be requisite by the United States under the Export Administration Act, United States Treasury Regulations State Department Regulations, or other applicable legislation or policies.
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SALES LITERATRURE AND MANUFACTURERS WARRANTIES
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Date : 7/1/2009
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SALES LITERATRURE AND MANUFACTURERS WARRANTIES
If it is requested, PCP will acquire copies of consumer warranties from the warrantor and will provide them free of charge to clientele who request them, as most of the goods supplied to PCP are warranted to the final purchaser by their producer and copies of such warranties are available from the manufacturer. Please address warranty requests to: Pollution Control Products, Inc PO Box 780928, Sebastian, FL 32978. Requests must contain the PCP order number and the manufacturer's model number of the merchandise for which a copy of the warranty is requested. PCP may also provide sales leaflets and other literature provided by the manufacturer. PCP shall not be held responsible for the content of such guarantees or sales literature by performing this service.
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TRADEMARKS, COPYRIGHTS AND DOMAIN NAMES
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Date : 7/1/2009
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TRADEMARKS, COPYRIGHTS AND DOMAIN NAMES
The Customer recognizes that it has no interest, title or right to the copyrights or trademarks in the products, or any other intellectual property rights of PCP in the products, or patents without limitation to the aforementioned, and the Customer pledges that it will take no action to interfere with such rights, and that it will not duplicate, reverse engineer or else infringe on any intellectual property rights.
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GOVERNING LAW AND LIMITATIONS
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Date : 7/1/2009
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GOVERNING LAW AND LIMITATIONS
The rights and responsibilities of the parties designated by these Terms and Conditions shall be administered by the laws of the United States, and the state of Florida, together with its provisions of the Uniform Commercial Code, but apart from its conflict of law rules. The parties expressly hereby refuse the application of the U.N. Convention of Contracts for the International Sale of Goods or the U.N. Convention on the Limitation Period in the International Sale of Goods in 1980 to the understanding of this contract. Notwithstanding the aforementioned, any legal action by the Customer regarding any operation must be initiated within one (1) year after the cause of action has arisen.
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DISPUTE RESOLUTION
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Date : 7/1/2009
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DISPUTE RESOLUTION
Actions by PCP for failure to pay by the Customer of the price of goods sold by PCP, or for redress of other violations by the Customer of the Terms and Conditions of Sale, may be brought, before any U.S. judicial court of legal jurisdiction sitting in Florida. At PCP's sole discretion, disagreements between PCP and the Customer, including all claims for failure to perform on the behalf of PCP, shall be absolutely settled by binding arbitration in the State of Florida, United States of America in compliance with the Commercial Arbitration Rules of the American Arbitration Association, by a single arbitrator selected in keeping with the Rules and affecting these Conditions and Terms, and consistent provisions of the state and federal laws of the State of Florida, USA, and English will be the sole language of the arbitration.
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FORCE MAJEURE
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Date : 7/1/2009
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FORCE MAJEURE
PCP cannot be held liable for any delay or failure of delivery due to any cause outside of the reasonable control by PCP; any act of the Customer, or other governmental regulation, authority, act, embargo, or request; any act of God, theft, fire, war, riot, accident, strike, labor disturbances, transportation delays; inability to gain essential labor, supplies, materials, components or facilities; inability to gain essential licenses, import or export, exchange permits, other permits, etc. Should any of the aforesaid actions of force majeure occur, PCP at its sole discretion, may cancel the Customer’s order with respect to any undeliverable products, or extend the date of delivery for a time period less than or equal to the time lost due to delay. The Customer will receive in a timely manner notice of PCP’s decision. In the circumstance that PCP opts to cancel the purchase, PCP shall be released from all liability for failure to deliver the products, not limited to but including, any and all claims on behalf of the Customer for loss of profits, or for any additional claims of any kind which the the Customer may file. The Customer shall pay PCP for all resulting supplementary charges if progress of the work or delivery time is interrupted or belated by the Customer directly or indirectly.
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SEVERABILITY
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Date : 7/1/2009
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SEVERABILITY
If a court of competent jurisdiction judges any provision of these Terms and Conditions shall be invalid or unenforceable, that provision shall not affect the legality and enforceability of any other legal terms. The aforementioned term shall be redefined, or a new, enforceable term put into effect, provided such that the intent of the Customer and PCP are in agreement with the provisions of these Terms and Conditions, and it shall be enforceable to the fullest extent of the law.
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WAIVER
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Date : 7/1/2009
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WAIVER
Failure by the Customer or PCP to insist on compliance with any term or condition shall not comprise a waiver of the right or excuse any additional non-performance of any such terms by the other party.
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NO THIRD PARTY BENEFIT
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Date : 7/1/2009
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NO THIRD PARTY BENEFIT
The provision of these terms and conditions are only for the benefit of PCP and the Customer and transfers no benefits, rights or claims unto any entity or person not party here to.
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COMPLETE AGREEMENT
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Date : 7/1/2009
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COMPLETE AGREEMENT
These terms and conditions, accompanied by any and all others that PCP publishes or makes available to the Customer at any website or in any document including, but not limited to, those involving product exportation, represent the complete contract between the parties and will supersede any and all statements, written or unwritten, understandings and agreements between the Customer and PCP with regard to the subject matter of this agreement.
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SECURITY AND PRIVACY POLICY
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Date : 7/1/2009
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SECURITY AND PRIVACY POLICY
We provide a secure shopping environment. We appreciate your business and we respect and guard your privacy. In order to complete your order or to satisfy your request for information, you will be asked to provide certain personal information. Safeguards are in place to ensure the security and privacy of your information. These safeguards are detailed below.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personal identification information, but they do enable us to provide features such as welcoming you back to our site using your name and storing items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
You and your information are secure while shopping online. Our secure server software is among the best available today for safe commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that unauthorized persons cannot access it over the Internet.
We use Shopsite e-commerce software to operate our site and collect order information from you. This software is running under license to us on servers provided by SiteSell.com. Only we have access to information provided by you through their secure server. The Shopsite system does store a Cookie containing your name and address information so that your browser will remember this information if you become disconnected from the Internet or if you should come back to our site for future purchases. You may disable this function by setting your browser to not accept cookies.
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SECURE WEB SITE BROWSING
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Date : 7/1/2009
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SECURE WEB SITE BROWSING
In order to be sure that information transferred between your browser and our server is secure, it is important to be aware of the security information available to you through your browser.
Once you enter the Checkout process (when you're ready to purchase the items you have put into your Shopping Cart), your connection to our server becomes secure. To confirm this, look at the bottom of your browser window. If you see an unbroken key or a closed lock (depending upon your browser) you can be sure that your information is secure.
You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https".
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DATA COLLECTION IN A SECURE ENVIRONMENT
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Date : 7/1/2009
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DATA COLLECTION IN A SECURE ENVIRONMENT
In several areas of our site, we ask you to provide information by filling out and submitting an online form. These areas include...
1) Checkout, where we ask for name, address, e-mail, credit card and other information needed to complete your order;
2) Other forms, where we ask for your e-mail address and other information as needed.
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DATA USE
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Date : 7/1/2009
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DATA USE
The information we collect is never used personally, rather it's used to improve our Web site (in the case of customer feedback), to mail out our opt-in e-zines or to notify consumers about updates to our Web site (in the case of subscription forms), and for special notices to our customers who purchase one or more products (in the case of successful orders through the Order Form).
We aggregate statistics about our online sales, traffic patterns, and related site information to reputable third-party vendors. We may share these with related third parties, but these general statistics never include any information about you (or anyone else) personally. We never provide your personal data to any third party. As a strict policy, we do not sell, trade, rent or otherwise share your e-mail address with any other company or third party.
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COMMUNICATIONS
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Date : 7/1/2009
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COMMUNICATIONS
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through e-mail, postal mail or by phone, please let us know by completing our Contact Form. Or, in the case of e-zines, simply click on the "Unsubscribe" link at the bottom of each mailing.
By purchasing online, you may receive periodic mailings from us with information on new products and services or upcoming events. Again, you can unsubscribe from these at any time.
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IP ADDRESSES
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Date : 7/1/2009
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IP ADDRESSES
We record IP addresses as a demographic part of our aggregate statistics (mentioned above). But we do not link this to your shopper information with the following exception: when you place an order using our online checkout process, we may correlate your IP address with your order in cases of fraudulent credit card use. In the case of a suspected fraudulent order, we may share this with the financial institution that issued the credit card with which an order was placed. We may also share this IP information with law enforcement authorities, if we determine use of the credit card was fraudulent. We also use IP addresses to help diagnose problems with our server computers, and to administer our Web site. Your IP address is used to help identify your browser and your shopping cart, but we do not know that "you" are "you."
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